Budget Home Supply

There are some things in life that you can't unsee..

My first and probably only trip to this place was quite an experience.

As I approached the cashier to checkout the lady at the register had her tongue hanging out was very slowly licking the side of her drink. After she noticed that I saw her, she finished licking her lips and cleaned her mouth with her hands..and then of course began to collect my belongings. Very sanitary. I don't think I'll ever return but here are my pros and cons..

Pros
-semi-friendly staff..hit or miss

Cons
-pricey, even for basic things like screw drivers
-Apparently cashiers still lick their fingers to open bags
-You may get caught walking up to cashier making love to their cups

Quite an experience

Wonderful old-style customer service. Prices competitive and did I mention the customer service? Big parking lot, lumber stuff entry at the rear. No more irritating hunt, no misinformation as where items are - they will even walk you to what you need.

Love that the entire staff is friendly and helpful. If someone doesn't know the answer to your question they will find someone that does. Gary is one of the kindest, and wittiest guys I've ever met. He made us feel so welcome and like there was no such thing as a dumb question, which means a lot when you're taking on a home project or huge renovation like we are. Really can't recommend this place enough!

Great place for your home repair needs. I could not find a radon fan that fits anywhere else. The staff is very helpful and knowledgeable.

i wanted to support a local business where i have shopped for years. but when i went to the store, most people - customers and staff - we not wearing masks.

i mentioned it to the very nice salesperson who was helping me, in fact, i mentioned it a couple of times because people kept walking through without masks. she asked if i wanted to talk to the manager.

the manager said he had signs up, but wasn't going to ask anyone to wear a mask if they didn't want to. so i left, and i did not buy the vanity for my bathroom remodel.

i wanted to support this local business, but if they don't care about me, why should i care about them?

Best customer service in Longmont! We took 5 screens to them to be replaced this morning at 10:00 a.m. and at 1:00, we got a call that they were ready to be picked up! Prices were much better than any of the other quotes we had gotten. We often find that Budget has items that other big box stores don't have and at a much cheaper price. Let's keep the local, independent hardware store in business!! They are great!!

Amazing lumber selection! Much much better than the product you'll find at chain stores like Home Depot. I'll attached a pic to show my point. Both images are of 2" x 6" x 8' kiln dried white wood. Using for a furniture project. Budget Home Supply had a large quantity of beautiful straight white wood. Took me only 5 mins to pick out the ones I wanted. Meanwhile compare to Home Depot wood with torn edges and cracks and patchy red color and gnarly knots that are falling out and creating holes.

And at Budget Home Supply you get to drive your vehicle right into their lumber building, no need to put it on a cart & precariously navigate it around a crowded store. Just drive in, fill up your car, pay & leave (they just check receipt as you drive out). Genius.

Another bonus - the BHS employees are knowledgeable!

I've driven by BHS many, many times over the years, but never when I actually needed to go to a hardware store. Today, I was out shopping for HVAC floor vent registers. I had already looked online and shopped them locally too. I decided to check BHS out and see if what I wanted was available at a good price there. They had exactly what I was looking for, and at the best priced I'd found yet, either online and at the other hardware stores in the area. I bought 2 and ordered 20 more.

Customer service was very good. I got some good advice from one guy about my shower faucet, and was helped by 3 women employees too, all very pleasant to me. I spent some time wandering around the store, picking up this and that as I went, remembering that Spring Cleaning and wasp season are close at hand.

I'll be back.

Purchased over $6K of deck components. Had one small box left over - we're talking $79. They would not take it back. There is a reason that Home Depot is so successful.

The first time I shopped there was in around 2001... I've been a carpenter for forty years and each time I walk up to the contractors desk they all have a way of making me feel like I am intruding on their super cool world behind the desk and speak to me in a condescending manner or just plain short and rude.
Therefore I only shop there when I absolutely have to, and yesterday I had to shop there and Morgan was rude and condescending in his initial greeting then acted like I was asking for something that did not exist... the man-boy is a rude child who does not even seem to know what he is selling, yet manages to act like he is smart and the customer is stupid.
Stop acting like this is your private club and try being genuinely decent with your customers... learn what you stock and grow up Morgan.